Khelo BD's Privacy Policy —
Your data, our responsibility

Khelo BD One of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on our users' privacy. This privacy policy explains how Khelo BD How your personal data is collected, what it is used for, and the measures we take to keep it secure.

This policy applies to:

• Khelo BDWhen you visit 's website (khelobd.ws).
• When you download and use the mobile app.
• When you register an account or log in.
• When you play games or place bets.
• When you contact our customer support team.

If you are under 18 years of age Khelo BD is strictly prohibited. We never knowingly collect data from anyone under the age of 18.

Khelo BD Only collects the data necessary for the platform to function properly and to keep you secure. We never collect information we don't need.

Khelo BD Your data is used solely for the purposes listed below — it is never used for anything beyond these.

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To verify your identity and ensure secure transactions during deposits and withdrawals.
• Customer Support: To resolve your complaints and queries promptly.
• Security & Fraud Prevention: To detect unusual activity and keep your account secure.
• Service Improvement: To improve and enhance your experience and performance on the platform.
• Legal Obligation: To comply with legitimate requests from government or regulatory authorities.
• Promotional Communications: To send bonuses, offers, and updates — though you can opt out at any time.

Khelo BD Your data is not retained longer than necessary. Retention periods vary depending on the type of data.

• Account Information: For as long as your account remains active, and for up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• Gaming Log: Up to 2 years for dispute resolution purposes.
• KYC Documents: For up to 5 years after account closure.
• Cookies & Session Data: Until the session ends or 30 days.

Once the retention period has passed, your data is securely deleted or anonymized so that no individual can be identified from it.

Khelo BD Your data is shared with third parties only in the following limited circumstances:

• Payment Processor: Mobile banking services like bKash, Nagad, and Rocket only receive the minimum information necessary to process transactions.
• Technology Partners: Server hosting and cybersecurity providers, all operating under strict confidentiality agreements.
• Law Enforcement: When required by a valid court order or government directive.
• Audit Body: For regulatory audits related to licensing.

Outside of the above cases Khelo BD Never shares your data with third parties. All partners operate under strict data protection agreements.

Khelo BD's website and app use various types of cookies. Cookies are small text files stored on your device that help improve the quality of our services.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Remembers your language, theme, and preferred settings.
• Analytical Cookies: Helps us understand which pages you spend the most time on so we can improve the site. This data is anonymous.
• Security Cookies: Used to detect CSRF attacks and multiple concurrent login sessions.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Khelo BDAs a user, you have the following rights over your own data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After your account is closed, you may request deletion of your data (unless we are required to retain it by law).
• Right to Opt Out of Promotional Messages: You can opt out of marketing emails or SMS at any time.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Restrict Processing: You may request that data processing be temporarily restricted in certain circumstances.

To exercise these rights support@khelobd.wsto email us. We typically respond within 7 business days.

Khelo BD Uses industry-leading technology to protect your data, with security measures layered across multiple levels.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Automated Suspicious Activity Detection: Unusual logins or transactions are flagged immediately.
• Staff Training: Only authorized personnel may access data on a need-to-know basis.

Khelo BD Strictly for users aged 18 and above. We never knowingly collect or process data from anyone under 18.

• Age is verified at the time of registration.
• Date of birth is re-verified during the KYC process.
• If a user is found to be under 18, their account is closed immediately and all submitted data is deleted.

If parents believe their minor child has Khelo BD used, please immediately support@khelobd.wsto get in touch.

Khelo BD This Privacy Policy may be updated from time to time. If any significant changes are made, we will notify you in advance through the following means:

• A notification will be sent to your registered email address.
• A pop-up notification will be shown when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.